Conflict Management Skills: For Business & Project Management

Conflict Management Skills: For Business & Project Management

Course Description

Conflicts are unavoidable at times. This course will help managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others.

Resolve conflict easily with the right skills.

- Help employees manage & resolve conflict
- Understand expectations and create a conflict management culture for coaching employees
- Learn how to handle tricky situations
- Have the knowledge of tackling such confrontations

This course qualifies for PMI Professional Development Units (PDU) .

Course Objectives

1. Learn how to recognize when team members need help managing conflict
2. Use a mediation process to help groups resolve existing conflict
3. Create expectations for managing conflict
4. Create a conflict management agenda item to create a conflict management culture
5. Create problem-solving expectations for your employees
6. Stay open to various and creative solutions
7. Provide employees a process for managing conflict with others

Related Courses

Remote Leadership Toolkit: Maintaining Success: For Business and Project Management
SGD $199.00
Course Description
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Building Trust and Respect: For Business & Project Management
SGD $52.95
Course Description
Successful teamwork is built on a foundation of trust. Each member of the team must establish trust, cultivate trust through his actions and words, and work to maintain it. Each member also needs to be able to trust his team members to make a commitment to the team and its goals, work competently with those goals in mind, and communicate consistently about any issues that affect the team. This course will aid managers in building the level of trust and respect they receive from their employees, peers and customers. Build trust and respect effectively for a more productive environment! - Make your actions support company values - Evaluate others fairly - Push and encourage innovation in the workplace - Create a network of resources for your employees This course qualifies for PMI Professional Development Units (PDU).
Read more...
Giving Great Feedback: For Business & Project Management
SGD $52.95
Course Description
While giving and receiving feedback can be a delicate process, there's no doubting its value in helping to identify issues and solve them. Feedbacks must be handled in a positive manner so that it can do what it's intended to do. This course helps managers to discover how to provide the feedback each person needs to perform at a high level. Feedback is the key in ensuring everyone in a team is on board with you. - Improve your feedback quality and act with appropriate speed to problems - Manage employee reactions to evaluations - Learn how to give constructive feedback - Improve your team's performance following feedback given This course qualifies for PMI Professional Development Units (PDU.
Read more...

Content

Helping Employees Manage Conflict

Help Groups Resolve Conflict

Conflict Management Expectations

Create a Conflict Management Culture

Coaching Employees to Manage Conflict

*Coupon Code*
You are making payment for the following course : Conflict Management Skills: For Business & Project Management

Price (SGD$) :	52.95

*Redemption*
Cashback balance ($) : 0.00



GST 7% ($) :	3.71
Final amount to pay ($) :	56.66