Conflict Management Skills: For Business & Project Management

Conflict Management Skills: For Business & Project Management

Course Description

Conflicts are unavoidable at times. This course will help managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others.

Resolve conflict easily with the right skills.

- Help employees manage & resolve conflict
- Understand expectations and create a conflict management culture for coaching employees
- Learn how to handle tricky situations
- Have the knowledge of tackling such confrontations

This course qualifies for PMI Professional Development Units (PDU) .

Course Objectives

1. Learn how to recognize when team members need help managing conflict
2. Use a mediation process to help groups resolve existing conflict
3. Create expectations for managing conflict
4. Create a conflict management agenda item to create a conflict management culture
5. Create problem-solving expectations for your employees
6. Stay open to various and creative solutions
7. Provide employees a process for managing conflict with others

Related Courses

Remote Leadership Toolkit: Maintaining Success: For Business and Project Management
SGD $199.00
Course Description
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Creating Great Teamwork: For Business & Project Management
SGD $52.95
Course Description
Building strong teamwork begins with trust and clear communication. When teams trust all members and communication is clear and frequent, teamwork starts to build. As a small-business owner, each team member must contribute and work well with her peers. You must encourage and recognize great teamwork and quickly resolve any disputes that might occur. By going through the modules in this course, managers will learn ways strengthen their skills in order to build great teamwork among their team and employees. Teamwork is critical to every organization in being more effective. - Manage the team through behavior norms and expectations and developing a strong team culture - Spur the team to work better with others - Involve the right people and right information to make great decisions - Discover ways to build positive a working environment This course qualifies for PMI Professional Development Units (PDU).
Read more...
Supervision Basics: For Business & Project Management
SGD $59.95
Course Description
Supervisory roles are often under looked and neglected in terms of training and specific, even if it may be critical to employee satisfaction. Managers will learn the supervision skills needed when they are responsible for guiding the performance of others. Understand how supervision will help to improve workplace productivity. - Understand how to provide the right help and assistance to employees facing challenges - Identify how employees' family, hobbies, personal challenges and interests may clash with team and company policies and how to resolve them - Learn the importance of a work/life balance - Know how you can reach out to employees This course qualifies for PMI Professional Development Units (PDU).
Read more...

Content

Helping Employees Manage Conflict

Help Groups Resolve Conflict

Conflict Management Expectations

Create a Conflict Management Culture

Coaching Employees to Manage Conflict

*Coupon Code*
You are making payment for the following course : Conflict Management Skills: For Business & Project Management

Price (SGD$) :	52.95

*Redemption*
Cashback balance ($) : 0.00



GST 7% ($) :	3.71
Final amount to pay ($) :	56.66