Copyright © 2026 LOOP All Rights Reserved.
Conflict Management Skills: For Business & Project Management
Course Description
Conflicts are unavoidable at times. This course will help managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others.
Resolve conflict easily with the right skills.
- Help employees manage & resolve conflict
- Understand expectations and create a conflict management culture for coaching employees
- Learn how to handle tricky situations
- Have the knowledge of tackling such confrontations
This course qualifies for PMI Professional Development Units (PDU) .
Course Objectives
1. Learn how to recognize when team members need help managing conflict
2. Use a mediation process to help groups resolve existing conflict
3. Create expectations for managing conflict
4. Create a conflict management agenda item to create a conflict management culture
5. Create problem-solving expectations for your employees
6. Stay open to various and creative solutions
7. Provide employees a process for managing conflict with others
Related Courses
Communication Skills for Managers: For Business & Project Management
SGD $52.95
Course Description
One of the biggest challenges managers face is communication. And yet, communication is also one of the most critical aspects of leadership. Without good communication, managers can fail to gain commitment from employees, fail to achieve business goals and fail to develop rapport with the people on their team. In short, they can fail as leaders no matter how good their intentions may be. This course will aid managers in building and strengthening their communication skills to work more effectively with their employees, peers and organization leaders. Develop excellent communication skills to project an influential and knowledgeable profile to your teammates, improving overall effectiveness. - Evaluate your communication with others to improve listening - Learn communication elements to deliver clear and concise messages - Learn to maximize your interaction with frequent audiences - Improve your style of communicating key messages through feedback This course qualifies for PMI Professional Development Units (PDU).
Read more...
Building Trust and Respect: For Business & Project Management
SGD $52.95
Course Description
Successful teamwork is built on a foundation of trust. Each member of the team must establish trust, cultivate trust through his actions and words, and work to maintain it. Each member also needs to be able to trust his team members to make a commitment to the team and its goals, work competently with those goals in mind, and communicate consistently about any issues that affect the team. This course will aid managers in building the level of trust and respect they receive from their employees, peers and customers. Build trust and respect effectively for a more productive environment! - Make your actions support company values - Evaluate others fairly - Push and encourage innovation in the workplace - Create a network of resources for your employees This course qualifies for PMI Professional Development Units (PDU).
Read more...
Discussing Total Compensation: For Business & Project Management
SGD $52.95
Course Description
Compensation is an eventual part of the exit process for employees. This course will help managers learn how to discuss compensation issues, rewards, as well as company benefits with individual employees. Maintain the image of your organization by having ample understanding of compensation. - Understanding how to tag compensation to performance and rewards - Learn the 'Compensation Rule of Thumb' and when rewards should be tweaked for those who have "gone above and beyond" - Understand the step process of handing out compensation - Learn how to approach this delicate matter with the right mentality This course qualifies for PMI Professional Development Units (PDU)
Read more...
Content
Helping Employees Manage Conflict
Help Groups Resolve Conflict
Conflict Management Expectations
Create a Conflict Management Culture
Coaching Employees to Manage Conflict
Conflict Management Skills: For Business & Project Management
- Duration 7 hr 0 mins
- Skill level All Levels
- Languages English
- Accreditation PMI:7 PDU Hours
- Tag(s) Communication Business
Convince your boss email
This site is best viewed using the latest versions of Google Chrome, Apple Safari, Mozilla FireFox, Microsoft Internet Explorer 11 and Edge which supports HTML5/Webkit technologies.