Communicating with Others: For Business & Project Management


  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course

Course Description

Communication is the key in any work environment. This course will help individuals build the skills required to effectively communicate their thoughts, ideas and opinions with others.

Learn how to communicate with others effectively to improve productivity.

- Understand nonverbal communication and body language
- Learn about the need for a company vision and how to promote
- Manage and handle customer complaints
- Learn how to engage others in an effective communication

This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.


Course Objectives

1. Monitor and improve your nonverbal communication actions
2. Strengthen your ability to read other people's body language
3. Determine how you will talk about, promote and share the organization’s vision with others
4. Create a concise branding statement to connect others to the organization's vision
5. Share with others what idea or course of action you think is best
6. Learn how to brand and promote what you love to do
7. Positively handle queries or complaints from your customers


Related Courses

  • Communication Skills for Managers: For Business & Project Management

    Communication Skills for Managers: For Business & Project Management

    SGD $52.95

    Course Description

    One of the biggest challenges managers face is communication. And yet, communication is also one of the most critical aspects of leadership. Without good communication, managers can fail to gain commitment from employees, fail to achieve business goals and fail to develop rapport with the people on their team. In short, they can fail as leaders no matter how good their intentions may be. This course will aid managers in building and strengthening their communication skills to work more effectively with their employees, peers and organization leaders. Develop excellent communication skills to project an influential and knowledgeable profile to your teammates, improving overall effectiveness. - Evaluate your communication with others to improve listening - Learn communication elements to deliver clear and concise messages - Learn to maximize your interaction with frequent audiences - Improve your style of communicating key messages through feedback This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.

    Read more...

  • Conflict Management Skills: For Business & Project Management

    Conflict Management Skills: For Business & Project Management

    SGD $52.95

    Course Description

    Conflicts are unavoidable at times. This course will help managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. Resolve conflict easily with the right skills. - Help employees manage & resolve conflict - Understand expectations and create a conflict management culture for coaching employees - Learn how to handle tricky situations  - Have the knowledge of tackling such confrontations  This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.

    Read more...

  • Leading the Organization Strategy: For Business & Project Management

    Leading the Organization Strategy: For Business & Project Management

    SGD $52.95

    Course Description

    Every organization has leadership, in some form or another. The quality of this leadership may leave a lot to be desired, or perhaps it is ostensibly amazing. Most leaders see the value in improving themselves, as well as the organizations they pilot. The challenge many of them face is seeking out the pain points and beginning their strategy from there. Organization strategy is important in helping you deliver your company's goals and to maximize the skills of your employees. Managers need to develop their ability to lead others towards achieving the organization strategy. Be the one that leads organization strategy and make your mark. - Develop integrity expectations and show employees how to support the organization's goals and strategy - Connect work with company objectives with your thoughts as a leader - Capture and share learning and best practices so others can drive the strategy for you - Know how to align your tasks with the organization strategy This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.

    Read more...


Content

Nonverbal Communication

+
Monitor and improve your nonverbal communication actions

Understanding Body Language

+
Strengthen your ability to read other people's body language

Talk About and Promote the Company Vision

+
Determine how you will talk about, promote and share the organization’s vision with others

Create a Vision Branding Statement

+
Create a concise branding statement to connect others to the organization's vision

Handling Customer Complaints

+
Positively handle queries or complaints from your customers

Brand and Promote What You Do

+
Learn how to brand and promote what you love to do

Share What You Think is Best

+
Share with others what idea or course of action you think is best
SkillsFuture Credit Eligible
SGD $52.95
(Price excludes GST)
GET ACCESS NOW
Convince your boss email
This site is best viewed using the latest versions of Google Chrome, Apple Safari, Mozilla FireFox, Microsoft Internet Explorer 11 and Edge which supports HTML5/Webkit technologies.