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The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Learn how to compose clear and concise emails for any audience
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Building Trust in the Virtual Environment
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
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Classic Leadership with a Virtual Twist
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU)
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The Unique Aspects of the Virtual Work Environment
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
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Clear and Concise Emails
FREE
Giving Clear Work Priorities
FREE
Predictable Revenue Toolkit: For Business & Project Management
SGD $400.50
Designed for sales leaders who need to create scalable revenue, a repeatable system, and to have a piece of mind knowing that the system they’ve put in place will do its job and will ultimately help triple sales! Improve your sales strategy with our Predictable Revenue Toolkit. - Triple your sales with the right system - Understand Seeds, Nets and Spears to maximize your revenue - Avoid common marketing failures with provided examples - Learn how to tackle your sale and bring it to new heights
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Customer Service Management: For Business & Project Management
SGD $59.95
Customer Service professionals is the front line of your organization. This course will help managers learn how manage, coach and inspire their customer service team to deliver high performing results. Whether you are working as a CS professional or not, it's good to know the basics to be more effective in communicating with your customers. Understand why Customer Service is critical in a world where the Customer may always be right. - Learn to shape the direction of customer service in your organization - Inspire, motivate and give feedback to your agents, including coaching and analyzing customer service quality - Understand how important it is to have a strong front on your customer service - Learn how you reach out to your customers and empathize with them
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Customer Service Basics: For Business & Project Management
SGD $59.00
Customer Service professionals is the front line of your organization. This course will help individuals build the skills required to deliver excellent customer service and build customer loyalty. Whether you are working as a CS professional or not, it's good to know the basics to be more effective in communicating with your customers. Understand why Customer Service is critical in a world where the Customer may always be right. - Learn to build rapport with your customers through listening and developing a focus on the customer - Handling customer service requests over the phone, in the field or internally and managing confrontations and conflict - Understand how important it is to have a strong front on your customer service - Learn how you reach out to your customers and empathize with them
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