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SkillsFuture is a national movement to provide Singaporeans with the opportunities to develop their fullest potential throughout life, regardless of their starting points. Take ownership of your self-development and career progression by using your SkillsFuture Credit through LOOP’s e-learning portal!
Customer Service professionals is the front line of your organization. This course will help individuals build the skills required to deliver excellent customer service and build customer loyalty. Whether you are working as a CS professional or not, it's good to know the basics to be more effective in communicating with your customers. Understand why Customer Service is critical in a world where the Customer may always be right. - Learn to build rapport with your customers through listening and developing a focus on the customer - Handling customer service requests over the phone, in the field or internally and managing confrontations and conflict - Understand how important it is to have a strong front on your customer service - Learn how you reach out to your customers and empathize with them This course is SkillsFuture Credit Eligible.
Game development is an ever changing, constantly improving, and highly dynamic area to work in. Things are on the move constantly, and if you’re not careful you can get left behind. That’s why it’s important to keep your skills at the top level and to familiarise yourself with the latest tools and programs out there. This course will do just that by getting you up to speed with Unity5, the newest version of one of the industry’s leading development engines.Become a Unity 5 Developer- Create more complex games as your skills improve- Increasing levels of complexity to cater for both beginners and experienced developers- Grasp game development fundaments in a practical way- Gain practical skills than can instantly be used in the real worldThis course is SkillsFuture Credit Eligible.
Building strong teamwork begins with trust and clear communication. When teams trust all members and communication is clear and frequent, teamwork starts to build. As a small-business owner, each team member must contribute and work well with her peers. You must encourage and recognize great teamwork and quickly resolve any disputes that might occur. By going through the modules in this course, managers will learn ways strengthen their skills in order to build great teamwork among their team and employees. Teamwork is critical to every organization in being more effective. - Manage the team through behavior norms and expectations and developing a strong team culture - Spur the team to work better with others - Involve the right people and right information to make great decisions - Discover ways to build positive a working environment This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
An Essential Online Course: Strategy & Business Models
Widespread strategic innovation means that businesses now face more complex and dynamic issues than ever before. Yet many business people are still using outdated management theories and approaches based on static and expired business models. This course is designed to equip professionals, entrepreneurs and established business owners with the ability to analyze, improve and create new business models that work and are grounded in 21st century strategic thinking. Whether you need to pitch your new business case, reposition your market or predict your next big growth trajectory, this course will teach you how to deliver effective, scalable and transferable business models. Upgrade yourself to the 21st century business strategic to boost your business. - Know and understand the 21st century strategic thinking - Learn how business models can help in analyzing - Know the importance of having a business strategy - Learn how to define your strategy and business models This course is SkillsFuture Credit Eligible.
An Essential Online Course: Marketing Analytics
Technical marketers are in high demand and low supply. Being able to dive into data on your own, with no help from analysts, makes you a much better marketer. This is why Structured Query Language (SQL) is so powerful - it allows you to see all your customers’ data and make decisions based on accurate analysis. Knowing how to use SQL is literally a marketing superpower, and that’s exactly what this course will teach you! The concepts and queries in this course are used every day by the marketing teams at successful companies like eBay, Moz and HubSpot. Maximize your marketing analytics with SQL. - Understand the basics and fundamentals of SQL - Learn how to apply SQL into real-time data - Know how to make full use of data and analysis - Learn how adopt SQL into your database This course is SkillsFuture Credit Eligible.
An Essential Online Course: Successful Business Analysis
This course will take you through a proven, structured process to improve your ability to collect, analyses and forecast business and financial data in order to generate valuable insights from business data. It will also teach you how to report on business data and present information and analysis to clients and stakeholders. It is aimed particularly, but not exclusively, at financial and business analysts, managers, planners, customer-service staff, operations staff and information-management personnel. This course will take you on a structured and thorough journey that will teach you how to turn ‘buckets of data’ into sound, well-supported business decisions, create stunning charts to communicate these business decisions and make you one the most valuable people in your business. Understand your business better with analysis. - Learn through analysis on how your business is faring - Understand how analysis and your business work hand in hand - Discover the advantages of using analysis - Learn how to churn out useful analysis from your data This course is Skillsfuture Credit Eligible.
An Essential Online Course: Twitter Marketing For Small Businesses Course
With over 250 million active monthly users and no start-up costs, the potential of Twitter as a marketing, branding and networking tool is truly enormous. Utilising Twitter is indispensable as a business; to ignore it is to be left behind. But whilst many businesspeople know this, most fail to maximise Twitter’s marketing potential. This course - written by people with extensive Twitter-marketing experience, including soaring highs and crippling lows - will teach you, in just a few hours, how to transform Twitter from a chore into a tool that gives you the freedom and ability to launch and manage tailored marketing campaigns that utilise the power of real-time marketing to deliver hot leads, clients and professional growth immediately. Make full use of Twitter for your business! - Learn how to leverage the power of real-time marketing - Discover how you can market your business on Twitter - Learn the tools of trade using Twitter to promote your business - Kill two birds with one stone by sharing your business at one stop This course is Skillsfuture Credit Eligible.
Responsive Web Design with HTML5 & CSS3
Leap into the world of adaptive web design with HTML5 & CSS3 Responsive Web Design! With Geoff Blake as your guide, you'll learn how to build wireframe responsive designs in Adobe Illustrator, apply design and graphics to them in Photoshop, and then rebuild the designs in code. Discover the power of CSS3's media queries to target various devices and resolutions, including mobile, tablet, and desktop browsers. Learn how to extract Photoshop content for use in your designs, insert it with modern HTML5, and control it with a variety of CSS3 techniques. By the end of this VTC course, you'll have three beautiful designs, each one displaying automatically depending on the device being used to view it. Learn about HTML and its purpose in development. - Learn from the basics to advanced levels of HTML 5- Know how HTML 5 applies to development of websites- Understand how to apply HTML 5 in your projects - See the difference HTML 5 can do in a web design This course is SkillsFuture Credit Eligible.
E-Commerce: Selling Online
E-commerce is a rapidly growing online opportunity that anyone can utilize and implement successfully. This VTC course introduces users to several ways one can sell products and/or services online. Users will learn how they can sell items through Etsy, Ebay, Shopify and more. Software add-ons are discussed for implementation into Joomla and Wordpress sites. The course provides users with information on payment and shipping choices so those who want to sell online can select the option that works best for their business. Author Melanie Hedgespeth will also demonstrate how to implement a variety of mobile options such as QR codes, SMS, mobile coupons, and more. Before concluding, she will show you how to use social sites to expand sales or aid in fundraising. Be the next online shopping sensation! - Learn the ropes of starting an online business - Know how to design your online site for user experience - Know what to plan for your online business - Know how to add social media into your website This course is SkillsFuture Credit Eligible.
Learn more about jQuery Mobile Framework
jQuery Mobile is a flexible jQuery/HTML5/CSS3-based framework that you can use to build web sites optimized for display on a large variety of mobile devices. jQuery Mobile is easy to use and develop due to its lightweight code. Multiple themes and designs allow you to change your site and appearance easily. This VTC course by jQuery Mobile expert, Trevor James, starts from the beginner level and uses practical examples to demonstrate the jQuery Mobile framework. You will learn how to build an entire web site that will display on a variety of mobile devices. Source code is included.Learn to write less and do more with jQuery Mobile. - Learn how jQuery plays a part in web or mobile development- Know how you can apply jQuery into your projects - Understand the programming language of jQuery - Learn how to build mobile friendly websites and programs This course is SkillsFuture Credit Eligible.
Know the Basics of Web Development with ASP.NET MVC
ASP.NET MVC is a web development framework for building web applications based on the Model-View-Controller architecture in Microsoft's ASP.NET framework. ASP.NET MVC brings a completely new development experience to ASP.NET. Developers now have more granular control over appliction operations and the ability to build web apps that are more modular and easy to maintain as the organization's web application evolves. ASP.NET MVC also provide the ability to do things like perform unit testing in a way that simply wasn't possible in the ASP.NET Web Forms environment. In this course, Mark Long will introduce you to the basics and concepts of web development with the ASP.NET MVC platform. You'll learn about things like the MVC pattern, routing, scaffolding, partial views, layouts, and more. If you would like to begin working with the ASP.NET MVC platform or if you would like to take a look at it to determine if it is a useful option for your future web application develepment, this course is for you.Know what goes behind a web page development. - Learn more than just coding when it comes to web development - Know about the technical side of web development- Be equipped with the right tools before developing web pages - Increase your employabilty with this courseThis course is SkillsFuture Credit Eligible.
Performance Management and Development - For Business and Project Management
This set of e-learning courseware will solve some of the most common performance management, performance review and development headaches. Turn the one time per year discussions into on-going discussions. Create valuable annual reviews driving development resulting in more motivated employees. And be able to increase the productivity level of the employees as a team and in turn, produce successful performance review. Produce valuable annual reviews that drives development from motivated employees. - Evaluate your perspective for performance management discussion - Determine and help different employees with their performance - Creating an environment to conduct a successful performance development conversation - Know how to conduct performance development discussions
The Stay Interview - For Business and Project Management
This toolkit builds the skills leaders and managers need to successfully conduct Stay Interviews with their employees and build a successful Stay Plan. This course will equip leaders and managers with the essential skills and knowledge for the preparation, managing, developing and concluding of an interview and Stay Plan. The leaders and managers will also be groomed with pointers that they should avoid while conducting the interviews. The interview is key to making sure you get the right hire and talent for your team! - Know how to conduct a successful interview - Learn the essential to conduct a successful interview - Know how to manage different scenarios in an interview - Learn the do’s and don’ts when conducting an interview
Communicating with Others: For Business & Project Management
Communication is the key in any work environment. This course will help individuals build the skills required to effectively communicate their thoughts, ideas and opinions with others. Learn how to communicate with others effectively to improve productivity. - Understand nonverbal communication and body language - Learn about the need for a company vision and how to promote - Manage and handle customer complaints - Learn how to engage others in an effective communication This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Conflict Management Skills: For Business & Project Management
Conflicts are unavoidable at times. This course will help managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. Resolve conflict easily with the right skills. - Help employees manage & resolve conflict - Understand expectations and create a conflict management culture for coaching employees - Learn how to handle tricky situations - Have the knowledge of tackling such confrontations This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.