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SkillsFuture is a national movement to provide Singaporeans with the opportunities to develop their fullest potential throughout life, regardless of their starting points. Take ownership of your self-development and career progression by using your SkillsFuture Credit through LOOP’s e-learning portal!
Building strong teamwork begins with trust and clear communication. When teams trust all members and communication is clear and frequent, teamwork starts to build. As a small-business owner, each team member must contribute and work well with her peers. You must encourage and recognize great teamwork and quickly resolve any disputes that might occur. By going through the modules in this course, managers will learn ways strengthen their skills in order to build great teamwork among their team and employees. Teamwork is critical to every organization in being more effective. - Manage the team through behavior norms and expectations and developing a strong team culture - Spur the team to work better with others - Involve the right people and right information to make great decisions - Discover ways to build positive a working environment This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Customer Service professionals is the front line of your organization. This course will help individuals build the skills required to deliver excellent customer service and build customer loyalty. Whether you are working as a CS professional or not, it's good to know the basics to be more effective in communicating with your customers. Understand why Customer Service is critical in a world where the Customer may always be right. - Learn to build rapport with your customers through listening and developing a focus on the customer - Handling customer service requests over the phone, in the field or internally and managing confrontations and conflict - Understand how important it is to have a strong front on your customer service - Learn how you reach out to your customers and empathize with them This course is SkillsFuture Credit Eligible.
Adobe Illustrator is a program used by both artists and graphic designers to create vector images. These images will then be used for company logos, promotional uses or even personal work, both in print and digital form. Work with the Pathfinder Panel, create and manipulate blends and set your work apart with powerful 3D effects. Design artwork that includes images, illustrations, and type for use in print or any and all digital spaces. Adobe Creative Cloud serves as a service offered from Adobe Systems that gives users access to a collection of software developed by Adobe for graphic design, video editing, web development, photography, and cloud services. Produce your best piece and have a place to store them. - Learn the basics and advanced training for Adobe Illustrator for PC and MAC - Learn how Adobe Creative Cloud can prevent important files from going missing - Know the different functions and features in Illustrator and Creative Cloud - Know how you can apply these tools and techniques into your own projects This course is SkillsFuture Credit Eligible.
Performance Management and Development - For Business and Project Management
This set of e-learning courseware will solve some of the most common performance management, performance review and development headaches. Turn the one time per year discussions into on-going discussions. Create valuable annual reviews driving development resulting in more motivated employees. And be able to increase the productivity level of the employees as a team and in turn, produce successful performance review. Produce valuable annual reviews that drives development from motivated employees. - Evaluate your perspective for performance management discussion - Determine and help different employees with their performance - Creating an environment to conduct a successful performance development conversation - Know how to conduct performance development discussions
The Stay Interview - For Business and Project Management
This toolkit builds the skills leaders and managers need to successfully conduct Stay Interviews with their employees and build a successful Stay Plan. This course will equip leaders and managers with the essential skills and knowledge for the preparation, managing, developing and concluding of an interview and Stay Plan. The leaders and managers will also be groomed with pointers that they should avoid while conducting the interviews. The interview is key to making sure you get the right hire and talent for your team! - Know how to conduct a successful interview - Learn the essential to conduct a successful interview - Know how to manage different scenarios in an interview - Learn the do’s and don’ts when conducting an interview
Communicating with Others: For Business & Project Management
Communication is the key in any work environment. This course will help individuals build the skills required to effectively communicate their thoughts, ideas and opinions with others. Learn how to communicate with others effectively to improve productivity. - Understand nonverbal communication and body language - Learn about the need for a company vision and how to promote - Manage and handle customer complaints - Learn how to engage others in an effective communication This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Conflict Management Skills: For Business & Project Management
Conflicts are unavoidable at times. This course will help managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. Resolve conflict easily with the right skills. - Help employees manage & resolve conflict - Understand expectations and create a conflict management culture for coaching employees - Learn how to handle tricky situations - Have the knowledge of tackling such confrontations This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
An Essential Online Course: Strategy & Business Models
Widespread strategic innovation means that businesses now face more complex and dynamic issues than ever before. Yet many business people are still using outdated management theories and approaches based on static and expired business models. This course is designed to equip professionals, entrepreneurs and established business owners with the ability to analyze, improve and create new business models that work and are grounded in 21st century strategic thinking. Whether you need to pitch your new business case, reposition your market or predict your next big growth trajectory, this course will teach you how to deliver effective, scalable and transferable business models. Upgrade yourself to the 21st century business strategic to boost your business. - Know and understand the 21st century strategic thinking - Learn how business models can help in analyzing - Know the importance of having a business strategy - Learn how to define your strategy and business models This course is SkillsFuture Credit Eligible.
An Essential Online Course: Marketing Analytics
Technical marketers are in high demand and low supply. Being able to dive into data on your own, with no help from analysts, makes you a much better marketer. This is why Structured Query Language (SQL) is so powerful - it allows you to see all your customers’ data and make decisions based on accurate analysis. Knowing how to use SQL is literally a marketing superpower, and that’s exactly what this course will teach you! The concepts and queries in this course are used every day by the marketing teams at successful companies like eBay, Moz and HubSpot. Maximize your marketing analytics with SQL. - Understand the basics and fundamentals of SQL - Learn how to apply SQL into real-time data - Know how to make full use of data and analysis - Learn how adopt SQL into your database This course is SkillsFuture Credit Eligible.
An Essential Online Course: Successful Business Analysis
This course will take you through a proven, structured process to improve your ability to collect, analyses and forecast business and financial data in order to generate valuable insights from business data. It will also teach you how to report on business data and present information and analysis to clients and stakeholders. It is aimed particularly, but not exclusively, at financial and business analysts, managers, planners, customer-service staff, operations staff and information-management personnel. This course will take you on a structured and thorough journey that will teach you how to turn ‘buckets of data’ into sound, well-supported business decisions, create stunning charts to communicate these business decisions and make you one the most valuable people in your business. Understand your business better with analysis. - Learn through analysis on how your business is faring - Understand how analysis and your business work hand in hand - Discover the advantages of using analysis - Learn how to churn out useful analysis from your data This course is Skillsfuture Credit Eligible.
An Essential Online Course: Twitter Marketing For Small Businesses Course
With over 250 million active monthly users and no start-up costs, the potential of Twitter as a marketing, branding and networking tool is truly enormous. Utilising Twitter is indispensable as a business; to ignore it is to be left behind. But whilst many businesspeople know this, most fail to maximise Twitter’s marketing potential. This course - written by people with extensive Twitter-marketing experience, including soaring highs and crippling lows - will teach you, in just a few hours, how to transform Twitter from a chore into a tool that gives you the freedom and ability to launch and manage tailored marketing campaigns that utilise the power of real-time marketing to deliver hot leads, clients and professional growth immediately. Make full use of Twitter for your business! - Learn how to leverage the power of real-time marketing - Discover how you can market your business on Twitter - Learn the tools of trade using Twitter to promote your business - Kill two birds with one stone by sharing your business at one stop This course is Skillsfuture Credit Eligible.
AutoCAD 2016 Essentials: Learn the Essentials
AutoCAD® 2016 - Essentials teaches the use of AutoCAD 2016 as a world-class 2D and 3D design application. Its innovative interface, in combination with its powerful 3D tools, allows users to create nearly any design imaginable. The systematic project management tools make it easy to keep track of even the most complicated projects, and it makes for efficient coordination with colleagues. Its documentation and presentation tools allow users to share impressive presentations for both collaborators and clients. Master design and architecture with the help of Autodesk. - Discover the different types of Autodesk applications - Learn about the functions in each application and how to apply them - Sift out the different product to find which one suits your project - Navigate the tools and features like a professional at the end of this course
AutoCAD LT 2018: Preparing Your Blueprints
AutoCAD LT® 2018 teaches the use of AutoCAD LT 2018 as an essential 2D drafting application, used by engineers and designers across a myriad of disciplines. The content in this course has been devised to help users quickly learn the most efficient methods for creating and modifying geometry and organizing data using AutoCAD LT. Master design and architecture with the help of Autodesk. - Discover the different types of Autodesk applications - Learn about the functions in each application and how to apply them - Sift out the different product to find which one suits your project - Navigate the tools and features like a professional at the end of this course
Autodesk Vault Professional 2016: Manage your designs
CADLearning for Autodesk Vault Professional 2016 teaches the use of Vault as a data management tool. Lessons cover how to better share data, control versions, and manage revisions. Using Vault ensures accountability among users, provides file security and ease of reuse, and tracks a history of each design when used in conjunction with Autodesk design products. Master design and architecture with the help of Autodesk. - Discover the different types of Autodesk applications - Learn about the functions in each application and how to apply them - Sift out the different product to find which one suits your project - Navigate the tools and features like a professional at the end of this course This course is SkillsFuture Credit Eligible.
Autodesk Revit LT 2016: How to get started
CADLearning for Autodesk Revit LT 2016 covers the use of Revit LT 2016 as an architectural modelling tool. Revit LT is a perfect architectural tool for designing residential and small commercial projects. Beginner users will learn the core functions of the program as it functions within the world of Building Information Modelling, or BIM. Another benefit of using Revit LT is that it allows designers to work on projects that were created using Revit. Master design and architecture with the help of Autodesk. - Discover the different types of Autodesk applications - Learn about the functions in each application and how to apply them - Sift out the different product to find which one suits your project - Navigate the tools and features like a professional at the end of this course This course is SkillsFuture Credit Eligible