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This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This course gives students the necessary knowledge to enter or enhance their career in project management or IT service management. Companies that use ITIL best practices range from the Fortune 500 market, Government, DOD, small businesses, and is used internationally. This course covers the 5 main concepts within ITIL: Service Strategy, Design, Transition, Operation and Continual Service Improvement.
Ace your certification examination with this preparation course!
- Learn of the examination outline before sitting for your certification
- Know and understand the topics that may be covered in your examinations
- Understand theory aspects of the examination
ITIL and the Service Lifecycle
Continual Service Improvement
Service Management Technology
Information Technology Infrastructure Library (ITIL Foundations V3)